Contact Us

We’re here to help with anything you need — from product advice to order support.
Our team at Macerator Pumps is available throughout the week to assist you.


Customer Support Hours

Monday – Saturday: 9:00am – 5:00pm
Sunday: Closed
Bank Holidays: Closed
UK Public Holidays: Closed

If you contact us outside of these hours, we will respond as soon as possible on the next working day.


Get in Touch

Fill in the contact form and we aim to respond within 48 hours or

📧 Email

For general enquiries, product support or order questions:
sales@macerator-pumps.com

📞 Phone

Speak to our customer service team during opening hours:
0203 885 1996

📍 Address

Macerator Pumps
26 Dundonald Street
Preston, Lancashire
PR1 4SN
United Kingdom


What We Can Help With

  • Product advice and technical questions

  • Order updates and tracking

  • Installation guidance

  • Warranty and returns support

  • Choosing the right macerator or pump station

Our team are always happy to help you find the best solution for your project.