Warranty Information
All products purchased from Macerator Pumps / Macerator-Pumps.com are supplied with a 3-year warranty as standard. This warranty covers any manufacturing faults or defective parts that occur within the 3-year period from the date of purchase.
If a fault occurs, we will provide a replacement item, not a refund. Refunds are only available if the product was purchased within the first 30 days and meets our returns criteria.
In some cases, we may require the item to be returned to us for inspection and testing before a replacement can be issued. Returned items must be securely packaged and in a clean condition. Once the product has been assessed and confirmed faulty, a replacement will be sent promptly.
This warranty does not cover damage caused by incorrect installation, misuse, accidental damage, or modifications to the product.