Privacy Policy for Macerator Pumps / Macerator-Pumps.com
Last updated: 08/08/2025
At Macerator Pumps, accessible from Macerator-Pumps.com, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights under UK data protection laws, including GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect personal information to provide our products, services, and website functionality. This may include:
Information you provide directly
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Name
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Address and delivery information
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Email address
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Phone number
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Payment details (processed securely by third-party providers)
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Enquiry or support messages
Information collected automatically
When you visit Macerator-Pumps.com we may collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the website
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Cookies and tracking data
Information from third parties
We may receive data from:
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Payment processors
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Delivery partners
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Advertising and analytics tools (e.g., Google Analytics)
2. How We Use Your Information
Macerator Pumps uses your information to:
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Process and fulfil orders
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Provide customer service and technical support
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Send order updates, shipping notifications and account information
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Improve website performance and user experience
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Provide marketing communications (only with your consent)
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Detect and prevent fraudulent or unlawful activity
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Comply with legal and regulatory obligations
3. Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:
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Contract – to process and deliver your order
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Consent – for marketing communications
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Legitimate interests – to improve our website and services
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Legal obligation – financial record-keeping, fraud prevention
4. Sharing Your Information
We only share personal data with trusted third parties when necessary:
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Payment gateways (e.g., Stripe, PayPal)
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Delivery and courier services
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Website hosting and IT support providers
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Analytics and advertising platforms
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Legal or regulatory authorities (if required)
We do not sell or trade your personal information.
5. Cookies & Tracking
Macerator-Pumps.com uses cookies to improve your browsing experience, personalise content, remember your preferences and analyse website traffic.
You can manage or disable cookies at any time via your browser settings.
6. Data Storage & Security
We take data protection seriously and implement:
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Secure servers
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Encryption where appropriate
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Restricted access to personal data
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Regular system monitoring
We keep your data only as long as necessary for legal, business, and operational purposes.
7. Your Rights Under UK GDPR
You have the right to:
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Access your personal data
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Request correction or deletion
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Request restriction of processing
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Object to processing
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Withdraw consent at any time
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Request data portability
To exercise any rights, contact us using the details below.
8. Marketing Communications
You will only receive marketing emails if you opt in.
You can unsubscribe at any time using the link in any email or by contacting us directly.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content or privacy practices of these third parties.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Macerator Pumps
Website: https://www.Macerator-Pumps.com
Macerator Pumps
26 Dundonald Street
Preston, Lancashire
PR1 4SN
United Kingdom
Email: sales@macerator-pumps.com
Phone: 0203 885 1996
11. Changes to This Privacy Policy
We may update this policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.